RETURNS & EXCHANGE

We guarantee to refund any item purchased on our website that you are not completely happy with – providing you return it to us in a saleable condition – by post within 7 days of receipt.

You are required to return unwanted orders at your own cost.

Please return the Mila item in the packaging along with the receipt of your order to the address below.

Please write RETURN on the paperwork.

ADDRESS

T.P Consulting
Via Puccini 24
56022 Castelfranco di Sotto (PI)

Refunds will be credited to your original method of payment. Your refund amount will exclude shipping costs.

Please also note that items must be returned with all of the packaging intact.

We will notify you when we have received your return and we aim to process refunds within 5 working days and funds can take up to 10 days to be credited to your card.

EXCHANGE

We can exchange your Milamadetomatch item for a different size that is more comfortable for your dog.

However we are not able to change it for a different design.

Please return the Mila item in the packaging along with the receipt of your order to the address below.

Please write ExcHANGE on the paperwork.

ADDRESS

T.P Consulting
Via Puccini 24
56022 Castelfranco di Sotto (PI)

Al the Return conditions appliy to Exchange too.